Cancellation Policy
At CKIKH, we understand that plans can change. If you need to cancel your order, please review our cancellation policy below to ensure a smooth process.
⏱ Cancellation Timeframe
You may cancel your order within 1 hour of placing it.
We process orders quickly, so cancellations requested after this timeframe may not be possible if your order has already moved to processing or shipping.
📩 How to Cancel an Order
To request a cancellation, please contact us immediately at
contact@ckikh.shop
Include your:
✔ Order number
✔ Request to cancel the order
Our support team will check the order status. If you're within the 1-hour cancellation window, we’ll cancel your order and begin the refund process.
💳 Refund for Cancelled Orders
If the cancellation is successful, a full refund will be issued to your original payment method.
Please allow a few business days for the refund to appear in your account, depending on your payment provider.
⚠️ Late Cancellations
If more than 1 hour has passed, we cannot guarantee cancellation, as your order may already be in fulfillment.
In such cases, we’ll guide you on the next steps — which may include initiating a return according to our Return & Refund Policy.
📞 Contact Information
For any questions or cancellation requests, contact us at:
contact@ckikh.shop
Our customer service team is here to help.
📝 Policy Updates
CKIKH reserves the right to update or modify this Cancellation Policy at any time. All changes are effective immediately upon being posted to our website.
Thank you for choosing CKIKH. We appreciate your understanding and cooperation.